Seminars and Communication Coaching
Sessions
with Stephen Cocconi
A human trapped in the confines of his
own litlle box of view beliefs, viewpoints, and experiences. This
set of conditions is what I refer to as Context.
What do
you mean "No Fault Communication"?
Simple - to listen without, blame or interpretation -- to
hear the intent and solve for X! Where X is the unstated or behing-the-scenes
What do
you mean emphasis is on understanding, not blame?
Often, when we have differing views with another person, it is
all too easy to believe that the other person is against you
rather than simply disagreeing with your position. The result
is an adversarial relationship which impedes people from
getting what they want and being heard for their good intentions.
What
you will learn in this Seminars:
- How
to distinguish the intellectual content from the
emotional charge.
In every
communication there are four main elements operating:
-
The
data that the person needs to communicate.
-
The
person's feeling, or level of importance that an
item has for him or her.
-
The
relationship to the listener that the speaker has.
-
The
underlying message not directly said by the speaker.
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